Skip to Videos Videos by Chapter | Preface | Chapter 4 | Chapter 6 | Chapter 11 | Chapter 14 | Chapter 15 | Chapter 16 | Chapter 20 | Chapter 23 | Chapter 24 | Chapter 30 | Chapter 33 | Chapter 34 | Final Thoughts | Chapter 16, The Three Verbal Taboos Chapter 16, The Shoulds Game and Top Dog / Bottom Dog Chapter 16, "Workin’ at the Car Wash Blues" by Jim Croce